7b777's Privacy Policy — Your Information in Safe Hands

7b777 ("we", "us", or "platform") places the highest importance on your privacy. This privacy policy ("policy") explains what information we collect about you when you use our website and services, how that information is used, who it may be shared with, and what control you have over your information.

This policy applies to all digital services of 7b777, including our website, mobile-optimized interface, and customer support channels. We believe in transparency to earn your trust, which is why this document is presented in clear, plain English.

We collect various types of information while you create and manage your 7b777 account. These are described by category below.

1.1 Information You Provide

This includes information you give us directly:

• Full name and contact address
• Mobile number and email address
• Date of birth (for age verification — only those aged 21 or above may open an account)
• Identity document details submitted for verification (such as a national ID card)
• Payment method details — bKash, Nagad, or Rocket account numbers
• Information provided when contacting customer support

1.2 Automatically Collected Information

The following information is collected automatically when you use our platform:

• IP address and device identification details
• Browser type, operating system, and device model
• Platform access time and session duration
• Logs of which pages you visited and which games you played
• Information collected via cookies and similar tracking technologies
• Transaction history — deposit and withdrawal amounts, times, and methods

1.3 Information Received from Third Parties

To verify identity, prevent fraud, and ensure responsible gaming, we may sometimes receive supplementary information from verification service providers and payment processing partners.

We use the information we collect for the following legitimate purposes:

2.1 Account Management and Service Delivery

• Creating, verifying, and managing accounts
• Processing deposits and withdrawals (via bKash, Nagad, and Rocket)
• Applying bonuses and promotional offers
• Tracking VIP program progress
• Providing customer support — via live chat and email

2.2 Security and Compliance

• Detecting and preventing fraud, money laundering, and other illegal activities
• Verifying age and ensuring only eligible users have access
• Maintaining the effectiveness of SSL encryption and other security measures

2.3 Service Improvement

• Reviewing user experience and improving platform performance
• Testing new games, features, and offers
• Diagnosing and resolving technical issues

2.4 Communication

We use your contact information to send important account-related notifications, transaction confirmations, and promotional information based on your consent.

7b777 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

3.1 Service Provider Partners

We work with trusted service providers to run our services effectively — such as payment processing (bKash, Nagad, Rocket), identity verification, and technical infrastructure. These partners can only access the information needed for their specific tasks and operate under strict confidentiality agreements.

3.2 Legal Obligations

We may be required to disclose information in response to court orders, lawful legal processes, or valid requests from government authorities. In such situations, we always provide only the minimum information necessary.

3.3 Fraud Prevention

To protect the platform and our users, relevant information may be shared with agencies investigating financial fraud and cybercrime.

3.4 Business Transfers

In the event of a business merger, acquisition, or asset sale, user information may form part of the transferred assets. However, we will notify you before any such change and the standards of this policy will be maintained.

The 7b777 platform uses cookies and similar tracking technologies. These technologies help improve your browsing experience and analyze platform performance.

4.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, perform security checks, and remember your preferences. These cookies cannot be disabled, as the platform will not function properly without them.

4.2 Analytical Cookies

These cookies are used to understand how users interact with our platform. The information collected is aggregated and anonymous. You have the option to disable these cookies from your browser settings.

4.3 Cookie Controls

You can accept or reject cookies by changing your browser settings. However, disabling certain cookies may limit some features of the platform.

Protecting your information is one of our top priorities. 7b777 uses industry-standard security measures to protect your information from unauthorized access, alteration, or destruction.

5.1 Technical Safeguards

• 256-bit SSL encryption is used for all data transmissions
• Sensitive information stored on servers is kept in encrypted form
• Firewalls and intrusion detection systems remain active
• Regular security audits are conducted

5.2 Organizational Safeguards

• Only authorized staff can access specific information needed for their designated tasks
• All staff receive regular training on privacy and data protection
• Third-party service providers are bound by strict data protection agreements

We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected or as required to meet legal obligations.

6.1 Active Accounts

Your account information, transaction history, and activity logs are retained throughout the period your account remains active. This information is used to provide services, resolve disputes, and ensure fair play.

6.2 After Account Closure

Even after an account is closed or suspended, records of financial transactions, identity verification documents, and communication history are retained for a set period in accordance with regulatory and legal requirements. Once that period ends, the information is securely deleted or anonymized.

You have the following rights regarding your personal information. To exercise these rights, write to [email protected].

7.1 Right to Access Information

You have the right to know what information we hold about you and to receive a copy of that information.

7.2 Right to Correct Information

You have the right to request correction of any information we hold about you that is inaccurate or incomplete.

7.3 Right to Delete Information

In certain circumstances, particularly when the original purpose for collecting the information has been fulfilled and there is no legal retention obligation, you have the right to request deletion of your information.

7.4 Right to Object to Processing

You have the right to object to your information being used for marketing or other purposes beyond delivering our services. Contact us at any time to stop promotional communications.

7.5 Right to Data Portability

You may request your provided information in a structured, commonly used format.

7b777 is a platform for those aged 21 and above only. We do not knowingly collect any information from minors or provide any services to them.

An age verification process is followed at the time of account creation. If we are informed or discover that a minor has created an account, that account will be closed immediately and all associated information will be deleted.

If you suspect a minor is using an account, notify us immediately at [email protected].

The 7b777 platform may sometimes have connections to third-party service providers — such as payment gateways and game software providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, and others). These third parties have their own privacy policies, and the use of your information on their services is governed by their own policies.

During payment processing, bKash, Nagad, and Rocket handle your transactions in accordance with their own data protection standards. 7b777 does not store your full payment details on these platforms.

7b777 may update this privacy policy from time to time. This policy may be revised to keep pace with service improvements, legal changes, or changes in business circumstances.

For significant changes, we will notify you by email or via a platform notification. Continuing to use the platform after a change is made will be considered as your agreement to the updated policy. The date of any policy change will always be noted at the top of the page under the "Last updated" section.

We recommend that you visit this page regularly to stay informed about updates.